Anderson Technologies Warranty and Return Policy 

Anderson Technologies warranty on compatible and remanufactured cartridges?
Compatible and remanufactured supplies are warranted to be free from manufacturing and material defects for a period of (1) year from the date of purchase. If, at any time, Anderson Technologies' compatible and remanufactured supplies fail to perform according to the above, and there must be at least 10% or more toner/Ink Anderson Technologies will replace the item or credit the full purchase price.

What if I want to return or exchange a product after the warranty period is up?
Please feel free to contact our customer service team. We will review the nature of your claim, and try our best to ensure that you are satisfied with your purchase.

What is your return procedure for a defective cartridge?
Please contact Anderson Technologies customer service to obtain a Return Authorization Number and shipping instructions. We will credit or exchange the defective cartridge as soon as we have received and inspected the item.